Throughout these weeks many flights had been cancelled due to the COVID-19.

Why do some airways and air journey businesses ship affirmation emails even when the flight has been cancelled?

Examples:

• LATAM: Flights from Peru have been cancelled due to the state of emergency. Nonetheless, someday earlier than the flight, my flight was nonetheless showing as SCHEDULED.

  I referred to as LATAM to ask if the flight is certainly scheduled and never cancelled. They informed me that to date they don’t have that particular flight marked as cancelled of their programs they usually really useful to verify the following day (the day of the flight). They talked about a refund cannot be executed as a result of the flight isn’t cancelled.

  Clearly, throughout the night time, SCHEDULED was CANCELLED.

• Delta Airways: Flight cancelled, however they ship emails easy methods to put together for the flight and easy methods to attain the airport and purchase seats.

• Kiwi.com and Opodo.com.uk: Flight cancelled, however they ship notifications by way of e mail and push notifications to organize for the flight and put together my baggage and so forth.

Other than technical points, is there any technique on this state of affairs (e.g. advertising, no matter)?

I’m a programmer and I can think about that within the supply code they will merely have an if situation checking if the flight was cancelled to not ship any notifications anymore associated to easy methods to put together for the flight.